FAQ

Pricing and Subscriptions

No Subscription Required - All on-demand content is available to view free-of-charge, no subscription required.

Live Audio Subscription - £20 per year - Live audio commentary of all Ladbrokes Championship, Betfred Cup and Irn Bru Cup matches.

Live Video Subscription - £12.99 per month or £119.99 per year - Live video of all home Ladbrokes Championship, Betfred Cup and Irn Bru Cup matches. Away matches are also broadcast subject to a suitable internet connection at the ground and that coverage can't be guaranteed. (***overseas subscribers only***)

Pay Per View - £7.99 per game - Access to live video coverage for an individual match. As above, away matches coverage can't be guaranteed - pay-per-view is purchased for away matches at the users own risk. (***overseas subscribers only***)

Live video is for overseas subscribers only.

Why do I get a message saying I am not allowed to watch in the UK or Ireland?

In line with SPFL regulations, live video is only available for viewers outside the UK and Ireland, this is clear on all our advertising and as such if you subscribe from the UK and can't watch the game we will not issue you a refund.

I can't see the link to watch the live game?

If you are a live video subscriber or pay-per-view customer, then you should be able to access the 'Live Video' link on the main menu. If you experience any issues please email [email protected] and we will look into this for you.

My Account keeps getting charged?

PPV customers - This will not happen - it is a one off payment.

All other customers - your PayPal account will be charged either monthly or yearly until you cancel it. Please note when you cancel a subscription in PayPal it cancels your subscription on this site too even if you have time left to run on your subscription. All cancellations must be made on PayPal.com

I am a live audio subscriber however purchased a pay-per-view and my account is now showing as expired?

If you already have a live audio subscription and purchase a pay-per-view this will cancel your live audio subscription as the system only allows one subscription to be in place at any one time. Please contact [email protected] after the game and we will restore your normal live audio subscription.

If the you need any further support please email us on [email protected] or tweet us @FalkirkTV